TehProf Support MCP: helpdesk with a Bitrix24 CRM proxy
TehProf Support MCP Server
A remote MCP server for the TehProf Support helpdesk: tickets, analytics, automation and a tiered proxy into Bitrix24 CRM contacts, deals and tasks
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- Last commit
- MIT
Broad access
Why this level
- On paid tiers it can create tickets, reply as an operator and change statuses
- The Bitrix24 CRM proxy exposes portal contacts, deals and tasks
Install
- Works in
- Services
In your terminal, with SkillFoxx CLI
npx skillfoxx add mcp/tehprof-support-mcp-serverDetects the agents on your machine, shows the access level and pins the version.
Other ways to install
Access and checks
How we reviewBroad accessThe tool can change data, run commands or handle secrets.
- On paid tiers it can create tickets, reply as an operator and change statuses
- The Bitrix24 CRM proxy exposes portal contacts, deals and tasks
This is third-party code. Review the repository files before installing.
What it does
The server gives access to the TehProf Support SaaS helpdesk (a Kazakhstani platform for IT companies) at support.tehprof.kz with no install: the agent connects to a ready HTTP endpoint. Its 36 tools are gated by plan: knowledge base, onboarding, demo tickets and a pricing calculator are free with no key; your own API key unlocks ticket listing and creation, SLA analytics, automation, and, on the top tier, a Bitrix24 CRM proxy for contact search, deal lists and tasks linked to tickets. You can also self-host the server on your own network, pointing it at your TehProf Support backend.
Who it is for. For IT companies on TehProf Support who want to manage tickets and sync them with Bitrix24 CRM through an agent.
Good fit when
- You already use TehProf Support and want to work with tickets from a chat with an agent
- You need proxy access to Bitrix24 contacts and deals without setting up a separate webhook
- You need SLA analytics and automation rules for tickets through MCP
Not a fit when
- You have no TehProf Support account: only demo tools and the knowledge base work without one
- You need direct Bitrix24 access without a helpdesk layer: a dedicated Bitrix24 MCP server is simpler
Example request
Show open critical-priority tickets and find their related Bitrix24 dealsMCP
- Transport
- http
- Authentication
- API key
Environment variables
SUPPORT_BACKEND_URLrequired- TehProf Support backend URL for self-hosted deployments
Limitations
The Bitrix24 CRM proxy is available only on the Business plan. This is a third-party commercial SaaS product (support.tehprof.kz), not a purely open project: the code is on GitHub, but the service itself is paid. Secrets are stored in HashiCorp Vault on TehProf's side, not the user's.
How to disable. Remove the tehprof-support entry from your MCP client config and revoke the API key in the TehProf Support dashboard.
FAQ
Do I need to install anything?
No, you can connect to the ready remote endpoint; self-hosting is described separately as an option for your own network.
Does it work without a TehProf Support account?
Partly: without a key only 16 free tools work (knowledge base, onboarding, demo, pricing, system status).
How is the TehProf helpdesk MCP different from other Bitrix24 MCP servers?
A remote server of the TehProf Support SaaS helpdesk (a Kazakhstan platform for IT companies) at support.tehprof.kz: 36 tools for tickets, analytics and automation, plus proxy access to Bitrix24 contacts, deals and tasks depending on the plan.
Do I need to install it and does it work without a TehProf Support account?
No install is needed: the client connects to a ready HTTP endpoint, the address is in the install block. Without a TehProf Support account the server is useless, tickets and data come from your helpdesk. It works in Claude Desktop, Claude Code, Cursor and Cline.
Discussion
No questions or reviews yet.
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README in short
The README covers a quick start via the remote endpoint, tool tables by free/starter/pro/business tier, supported clients (Claude Desktop, Claude Code, Cursor, Cline, a custom GPT), the PHP-backend-plus-SQLite architecture, auto-discovery through .well-known/mcp.json, API-key authentication, and a security section on tenant isolation.