SkillFoxx

MSP Operations Kit plugin

A plugin of 19 skills for a small managed IT services company: sales, pricing, contracts, helpdesk, onboarding and reporting

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Plugin

Minimal access

Why this level

  • The skills provide templates and runbooks and send nothing themselves; posts need approval
All reasons and checks

rtfm-it-services-llc/msp-claude-skillsAuthor:RTFM IT Services

Install

Works in

In your terminal, with SkillFoxx CLI

npx skillfoxx add plugins/msp-operations-kit

Detects the agents on your machine, shows the access level and pins the version.

Other ways to install

Access and checks

How we review

Minimal accessThe tool runs nothing and makes no network calls.

  • The skills provide templates and runbooks and send nothing themselves; posts need approval

This is third-party code. Review the repository files before installing.

What it does

MSP Operations Kit, the msp-ops-kit plugin, turns the work of a small managed IT services provider (MSP) into nineteen skills that refer to each other. Every client-facing price comes from one skill, msp-pricing, brand voice lives in msp-brand, and legal topics always carry a path to an attorney. You start with msp-setup: it interviews you for company facts, writes them into the other skills and tells you when the kit is ready for clients. The rest cover sales and marketing (msp-sales, msp-marketing, msp-social, msp-leadgen), contracts (msp-legal), websites and AI projects (msp-website-setup, msp-ai-adoption) and daily work: msp-onboarding, msp-offboarding, msp-helpdesk, msp-maintenance, msp-client-comms, msp-qbr, msp-metrics, msp-security. Social posts do not go out without approval. For technical writing there is a `scripts/ste-lint.py` linter based on ASD-STE100.

Who it is for. Owners and managers of small MSPs who handle sales, support and client contracts and want one set of templates and runbooks.

Good fit when

  • A new IT services company builds its brand, price list and contracts from scratch and needs them linked together
  • A client is marked won in the CRM and needs a 30-day onboarding runbook
  • A compromised mailbox report arrives and you need a P1–P4 priority checklist
  • Each quarter you need a business review and scorecard for a client
  • You need to word a client message about planned maintenance or a price change

Not a fit when

  • The company sells a product rather than IT services: the kit is tailored to MSPs
  • You plan to resell the kit or embed it in a commercial product: the CC BY-NC-SA license forbids it
  • You want a finished legal position with no attorney: the skills provide structure, not a legal opinion

Example request

Install the msp-ops-kit plugin and start the setup: set up the kit.

Limitations

The kit is not a finished product: brand facts, prices and legal documents must be filled in through msp-setup, and nothing should go to clients before the readiness check passes. The skills edit files in the repository folder, so after setup you reinstall the plugin or rebuild the .plugin file. The CC BY-NC-SA 4.0 license forbids selling the kit or building it into a commercial product, while internal use and paid client work are allowed. The rules are in English and the examples lean toward the US. The kit avoids em dashes in its output.

How to disable. Uninstall the msp-ops-kit plugin from the Claude Code or Cowork plugin menu. Delete by hand the files with your data that msp-setup wrote into the repository folder.

FAQ

How do I install the kit without a command line?

Download `msp-ops-kit.plugin` from the latest GitHub release and upload it in the Claude app under Customize, Plugins. Upload a new file the same way to update.

What does msp-setup do?

It runs a guided interview: brand facts, a rebuilt cost model, decisions for each skill and a hand-off of msp-legal to your attorney. It ends with a readiness check, and nothing should go to clients before it passes.

Can I install individual skills?

Yes. In Cowork or claude.ai zip the folder of the skill, with its SKILL.md, and upload it under Settings, Capabilities.

May I use the kit for paid work?

Yes, to run your own MSP, including paid client work. Selling the kit itself or packaging it into a commercial product is not allowed, and adaptations must keep the same license.

Which rules in the kit should not be broken?

Prices come only from `msp-pricing`, voice and formatting from `msp-brand`, and legal topics always carry an attorney path. The author asks you not to undo these rules, because the skills stay consistent only through them.

Discussion

No questions or reviews yet.

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README in short

The README calls the kit a system of nineteen skills that grew inside a working MSP and was then white-labeled. It lists setup, foundation, project and delivery skills, install options, a five-phase setup and the rules not to break: prices only from msp-pricing, voice from msp-brand, an attorney path.

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